The Online Safety Act 2023


A New Era of Digital Responsibility: Key Outcomes of the Online Safety Act 2023 in the UK

In a landmark move to address the challenges posed by the ever-evolving digital landscape, the UK has introduced the Online Safety Act 2023 (OSA 2023). This comprehensive legislation marks a significant step forward in ensuring the safety and well-being of users in the online realm. The Act, which received Royal Assent on the 26th of October 2023, should bring about transformative changes in how online platforms operate and the responsibilities they bear.

To start with, we’ll look at some of the key outcomes of the Act, starting with new definitions and online platform responsibilities. The OSA 2023 provides a clear definition of what constitutes online harms, encompassing a wide range of activities such as cyberbullying, hate speech, disinformation, and other harmful content. This clarity is crucial for both users and platforms in understanding the boundaries of acceptable online behaviour.

This means that online platforms, including social media networks, messaging services, and search engines, are now obligated to take proactive measures to identify and mitigate online harms on their platforms. This includes implementing robust content moderation policies, deploying advanced technologies to detect harmful content, and promptly removing such content to create a safer online environment.

Next, the OSA 2023 places a strong emphasis on empowering users by providing effective tools to control their online experience. Platforms are required to implement user-friendly reporting mechanisms for harmful content, allowing users to report incidents and receive timely responses. This approach aims to foster a collaborative effort between platforms and users in maintaining a safer digital space.

Large tech companies, often referred to as tech giants, will face heightened scrutiny and regulation under the Online Safety Act. The legislation acknowledges the outsized influence these platforms have on public discourse and user behaviour. As such, these companies will be subject to additional obligations and stricter enforcement measures to ensure compliance with the law.

There will be advanced regulatory oversight as the Act establishes a new regulatory body, often referred to as the Online Safety Regulator, with the authority to oversee and enforce compliance with the legislation. This independent body will play a crucial role in holding online platforms accountable for their actions and ensuring that they adhere to the prescribed safety standards.

To encourage adherence to the new regulations, the OSA 2023 introduces significant penalties for platforms that fail to fulfil their obligations. These penalties may include fines, restrictions on services, or, in extreme cases, criminal sanctions. Such measures are primarily intended to act as a deterrent against negligence in ensuring online safety.

The introduction of the OSA 2023 marks a paradigm shift in the regulatory landscape for online platforms in the United Kingdom. The legislation reflects a commitment to fostering a safer and more responsible digital environment, recognising the impact that online activities can have on individuals and society at large.

As the regulatory framework evolves, online platforms will need to adapt their policies and practices to meet the new standards set by the OSA 2023. The collaborative efforts of users, platforms, and regulators will be essential in creating a digital space that prioritises safety, free expression, and responsible online behaviour.

The promise of the Online Safety Act 2023 is to herald a new era of digital responsibility, placing the onus on online platforms to proactively address and prevent online harms. The Act’s comprehensive approach, coupled with regulatory oversight, aims to strike a balance between fostering innovation and safeguarding the well-being of users in the dynamic and rapidly evolving digital landscape.

It prompts companies to revisit their own social media policies with a particular focus on how employees use social media for work purposes. Companies should also review the  responsibility on both employees and employers to ensure their messaging is accurate, non-hateful and non-bullying in any way.

Ebonstone can support you in reviewing and navigating changes in relation to this. Get in touch for a confidential discussion about your business and how we can help.

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